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Whether you’re an experienced IT professional or a business leader, managed services can help you focus on what matters most. The devotion, industry knowledge, and skill of a whole IT department focused on the delivery of your core business are among the benefits of managed services.

Managed IT services can relieve the burden on your in-house IT employees, allowing them to focus on strategic growth rather than day-to-day operations. With less time spent on routine chores like daily maintenance and support, they can focus on leveraging the best software solutions for your organisation and methods to improve your IT network to enhance the productivity across departments.

In fact, 95% of SMEs have adopted cloud computing for outsourcing purposes. This could include services like Office 365, AWS, or cloud backup.

Furthermore, managed service providers will improve your company’s productivity and competitiveness by offering managed services advantages. Here we’ll explore the 10 business benefits of managed IT services.

What are IT managed services?

Outsourced network, application, infrastructure, and security services provided by a managed service provider are examples of managed IT services. 

Because these services are delivered, monitored, and maintained by a third party, organisations often benefit from fewer “lights on” days for internal IT teams, allowing them to focus on value-added, business-focused activities and bridging any skill shortages that their internal team may face.

The 10 benefits of managed IT services for your business

Cost savings and predictions

Investing in information technology systems and infrastructure can be costly. When you invest in IT needs upfront, anticipating operating expenses as your organisation grows can be difficult. These expenses are aggregated into a single, fixed set of OPEX costs when IT services are outsourced.

Because managed service providers often charge fixed monthly prices, problems like hardware breakdowns, maintenance, and repairs are calculated into your operational budget and will not break the bank if they occur unexpectedly.

Future proof services

Leading managed IT service companies must supply services using the most advanced technology and equipment on the market. IT services are continuously improved at no extra expense or financial risk to you. You never have to be concerned about your managed IT services becoming obsolete.

Centralised applications and servers improve security and stability

Managed services providers host your data and applications remotely, typically in a virtual server environment. These facilities typically adhere to international security and control requirements. 

Even if an unfortunate event, such as a fire or flood, damages your office, your data will be safe in a secure location. If something goes awry in your office or off-site, managed service providers have procedures in place to help you retain business continuity.

Faster response time

Employees cannot be slowed down by downtime or technical challenges in today’s corporate world. Having 24/7/365 assistance is essential, especially during peak periods, to guarantee that your team is constantly productive. With an IT team on your side, your users may get help at any time of day or night, on weekends or holidays.

Trained managed IT service professionals can fill roles your in-house staff can’t

Today’s IT infrastructure and software applications frequently necessitate the acquisition of distinct, specialised skill sets. Implementing new software necessitates the acquisition of new skills that are only required once. 

You can spend time and money educating your in-house team each time you launch a new programme, or you can delegate responsibility to your managed services provider.

Ensure compliance

Compliance norms and standards assist protect individual rights, from consumer privacy to financial data security. 

Compliance is especially important for business owners in the e-commerce, retail, healthcare, education, financial services, and legal industries when it comes to avoiding fines and developing your consumer base.

Managed IT services might help to move the compliance burden. Trained professionals can verify that your technology solutions comply with national and international standards and regulations.

Converged services

Multiple managed IT services can be delivered over a single ‘converged’ link, resulting in infrastructure cost reductions. There are extra productivity and business processes benefits from remote workers working from home having access to all of the voice and data tools that your headquarters staff uses.

One point of contact

Many firms struggle to keep a list of vendors for all IT-related equipment. Fortunately, managed solutions providers deal with hardware and software manufacturers, so you never have to participate in complex, technical discussions and may also get the best price for equipment on the market.


With the nuts and bolts of day-to-day operations handled by your managed IT service provider, your IT team can concentrate on your company’s core capabilities and the new ideas that will keep it at the forefront of your industry.


By centralising your important business systems in energy-efficient data centres and running your apps on a virtual platform, your company can position itself for a significantly more sustainable future, cutting your carbon footprint while decreasing costs. 

It also puts you in the driver’s seat for capitalising on developing technology early, which may give ongoing possibilities to improve your environmental credentials and cut costs.

Looking for experienced IT support for your small business?

Binary Blue is the place to go if you need professional, high-quality small company IT help. We provide a comprehensive range of IT services for small businesses, including:

Our staff of skilled specialists is always available to provide guidance and assistance, so you can be certain that your IT systems are in good hands. Binary Blue is a Microsoft Gold Certified Partner, which means we have the knowledge and experience to assist you in succeeding.

Contact us today to find out more about our small business IT support packages!

Managed IT services FAQs

What services do managed IT services provide?

Depending on business demands, managed IT services can range from generic to specialised. Monitoring and maintenance of equipment, IT systems management, remote monitoring and administration of servers, network monitoring, and other support services are examples of common services.

What is the value of managed services?

Managed Services provide firms with professional engineers to maintain their network without the need for costly technology updates or a large initial capital investment in IT operations.

Who needs managed IT services?

Companies that are too small to hire an in-house person or team but have too many systems and tickets to manage alone. Businesses having an IT department that is overburdened with day-to-day responsibilities such as end-user support, troubleshooting, and software upgrades.