Microsoft Gold Partners
Being a Microsoft Gold Partner means having access to the latest training and documentation, ensuring we have the most in-depth knowledge available on all Microsoft platforms. It allows us access to support teams at Microsoft, meaning that should we come across an issue we can’t solve on your behalf, we have a lifeline to someone who can.
It means our clients will always receive the highest level of professionalism in everything we do. From support or our it consultancy services, to bespoke business automation or application creation, we are dedicated to doing things right, on time and to the standards expected by the world’s leading user platform and application providers.
Why Choose Binary Blue?
We offer bespoke solutions, automation and business intelligence to help small and midsize organisations optimise their staff workflow, customer experience and internal processes. Recently we created one such system for an existing client that completely automates a complex print-on-demand and media production wing of their business, saving them an estimated 68 man-days per year – 13.6 weeks of time saved in the first year alone.
We don’t just sit around waiting for support calls to come in, apply a temporary plaster and then wait for it to happen again – as some other support companies do.
We act proactively, monitoring your systems and implementing the necessary alterations to ensure these support calls never need to take place. We work hard in the background and with your staff to route out the cause of each problem and treat the illness, not the symptom. This helps to foster a relationship built on mutual trust, and a desire for your business to succeed, not fail intermittently for the sake of KPI’s or yearly metrics.
FAQs
Do I need a Microsoft Gold Partner?
If your business relies on Microsoft platforms, your business will benefit from using a Microsoft Gold Partner. Whilst there are other levels of partnership, using a Gold partner will mean your provider has access to exclusive material and is in the top 1%. You will receive an elite level of service and your business IT will benefit.
How much does IT support cost?
The cost of IT support will vary depending on the needs of your business. At Binary Blue, our team will take the time to get to know yours and how they use IT on a daily basis. We can then provide a bespoke quote based on the level of service you require.
Can you support multiple locations?
Binary Blue offers services and support to businesses across the UK. As a result, regardless of your business locations, we can provide our services. As an online business, we are only ever a phone call or email away and therefore, can easily provide support across multiple office locations. Furthermore, we also offer remote working support, meaning that we can support your staff no matter where they are.
More Services
1st and 2nd Line Support
We offer a full suite of services to support your IT instrastructure, working as an extension of your team we roll up our sleeves, take accountability and resolve the issues.
Security and Monitoring
We constantly monitor & optimise your systems, hardware and security; ensuring everything is kept up to date and secure. Our security tools alert us to potential problems before you even notice them.
Your IT Manager/ Director
As your IT partner, we will develop with you a cohesive IT & Security strategy that supports your business goals , we are an extension of your team. We want to make your IT work the way you want it.
